Frequently Asked Questions
Everything you need to know about your Magneto timepiece.
How do I track my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your watch, you can return it in its original, unworn condition for a full refund or exchange.
Are Magneto watches water-resistant?
Yes, our watches typically feature a 3ATM to 5ATM water resistance rating, making them resistant to splashes and rain, though they are not intended for swimming or diving.
Do the watches come with a warranty?
Every Magneto watch comes with a 2-year international warranty that covers manufacturing defects and movement issues from the date of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How long does international shipping take?
International orders typically arrive within 7 to 14 business days, depending on your location and local customs processing times.